Holistic Procurement Shop
Backed by decades of industry experience and HSM's collective $11B spend, our FF&E Project Procurement team can handle any new hotel build, conversion, renovation or brand initiative.
From supplier negotiations and order placement to product shipments and installation, our procurement experts ensure each final project is delivered on time, within budget and to our customer's complete satisfaction. Project Procurement benefits include:
Financially Beneficial Business Model
FF&E Project Procurement customers benefit from our unique procurement business model, in which HSM serves as Merchant of Record (MOR) rather than the typical "As-Agent" model. Our MOR model provides customers with financial leverage, significantly reduces project down payments, provides full sales tax payment and offers customers peace of mind. Complete Pricing Transparency
Transparency is paramount when working with owners and suppliers, and with our Project Services budgets, what you see is always what you get. HSM's fee model is structured to reflect the procurement services we provide, so project budgets outline the true cost of every negotiated product or service. Leading-edge Technology and Tracking
Project Procurement jobs are managed through our proprietary program, SupplyTrak - one of the industry's most robust FF&E procurement, reporting and project management platforms. SupplyTrak's customer portal provides real-time access to project items, orders and accounting detail, as well as digitally enabled customer approvals for greater ease and efficiency. Brand Continuity Across Portfolios
In addition to our full service, lifestyle and luxury FF&E procurement expertise, HSM offers strategic sourcing, best-in-class negotiated pricing and streamlined prototypical offerings on furnishings for certain midscale, upper-midscale and all suites brands. Using our supplier relationships and global scale, we work to create brand continuity across all ownership portfolios.