Over 50 years in hospitality procurement

The HSM Difference

With a long legacy in hospitality that includes decades of dedicated procurement experience, the most important thing we supply is The HSM Difference. When it comes to hospitality, HSM is the world's only truly global procurement powerhouse, leveraging the volume of our entire customer base to secure best-in-class pricing on all products and services and to create extraordinary value for you and your business.

How do we achieve this? With a program that includes:

Our combined spend allows HSM to drive massive economies of scale and negotiate competitive contracts with industry-leading suppliers, meaning direct savings on the products you use most. Our national and global programs ensure you get the best prices, while our local programs give you the flexibility to accommodate specific market needs. We are able to achieve this because we’re backed by an incredible and diverse portfolio of more than 1,200 suppliers around the globe that specialize in hospitality, just like we do. 

Our suppliers can take care of all your property needs, from property operations to FF&E procurement, and even energy to run your hotel. Through our negotiated contracts and supplier relationships, HSM can get you the best price on bacon, source local produce from your neighborhood, find a capable company to repair your elevator and help manage your entire new build or renovation from procurement to project completion. And that’s just a sampling of what we have to offer.

Our capabilities are backed up with an unrivaled support program, providing personalized assistance at both the property and portfolio level. This means you have a true advocate who can assist with any questions or issue resolutions. On top of that, HSMx serves as your dedicated service line and central resource for questions, supplier support, solutions and direct procurement assistance. Successful hotels must balance guest experience with profitability. We take care of keeping your costs down so that you can focus on delivering exceptional experiences to EVERY GUEST, EVERY TIME.

Allow us to begin a risk-free, no fee conversation about how the strength and breadth of our scale can help your bottom line.

Contact us!

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