HSM Customer


What our Customers are Saying About Us

"You'd be surprised how many hotels want to go off script and think they can buy it better. But, they can't! HSM is open to new ideas, they're nimble, and they've been flexible. A lot of changes have been made that have been effective for all of us, and I think they're poised for more and more success as they grow their business. Bar none, best in the industry."

-Randy Gaines, SVP Operations New Openings Americas, Hilton

Big thanks to HSM for all of their hard work and attention to detail on this project. Opening a hotel during a pandemic is definitely a different situation, but HSM was always supportive and responsive, and was one of the only constants throughout. Wendy Woodbury, VP Hotel Development & Procurement, Woodbury Corporation

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