We don’t just find suppliers. We find partners.

Become a Supplier

You can’t have supply management without suppliers, and HSM seeks to build authentic supplier relationships that go beyond transactions. We intentionally identify suppliers that reflect the cultural diversity of the communities in which our customers are located, which translates to increased value, in more ways than one, for our customers and their guests.

Through our renowned Supplier Diversity Program, we are committed to developing strategic alliances with companies whose culture and values are consistent with ours. This program proactively promotes purchasing from developing and socially diverse suppliers, encourages diversity within HSM and its customers and actively endorses diverse employment practices throughout the supply chain. For us, developing strong relationships with a diverse set of suppliers isn’t just talk—it’s just good business. 

Click here to register on the Coupa Supplier Portal

After completing the supplier registration form, your company’s information will be added to Smart Spend’s database of potential suppliers. Please note that registered suppliers are given consideration only when there is a need for a new bid or contract for a product or service.

Please also note that completion of the supplier registration form is NOT an approval for doing business with Hilton; it does NOT guarantee that your company will receive a contract from Hilton; and it does NOT imply that your company has any type of procurement relationship with Hilton. Completing the form is the first step toward finding out if HSM and your business are a good match. Once you have successfully registered, you will be added to HSM's database of potential suppliers. If your company is selected to participate in a Hilton sourcing event, you will be contacted by a Hilton representative. We appreciate your interest and look forward to the possibility of working with you! 


Hilton has launched an exciting initiative to implement a new spend management tool called Smart Spend. Powered by Coupa, Smart Spend is a cloud platform that takes a comprehensive approach to spend management activities.

Corporate suppliers will be able to use the Coupa Supplier Portal to receive electronic purchase orders (POs), flip POs into invoices digitally, access invoice and payment status online 24/7, and enjoy increased visibility to all transactions with Hilton.

Please reach out to our team here with any questions. For technical support, please reach out to the Coupa team here.


The following resources are available to guide you:

Corporate suppliers will be able to receive electronic purchase orders (POs), flip POs into invoices digitally, access invoice and payment status online 24/7 and enjoy increased visibility to all transactions with Hilton. 


If you are interested in partnering with us, HSM requires that all prospective suppliers register on the Coupa Supplier Network in order to be considered for future supplier partnerships. Through our evaluation process, we will determine if your company is eligible to be included in any HSM procurement activities.

Our Process

To be considered, please begin the registration process by clicking the Supplier Registration link above. At minimum, please be sure to provide your name, logo, industry, location and a short description. 

Responsible Sourcing

The Hilton Code of Conduct holds the company to the highest ethical standards, particularly during challenging situations. We expect our suppliers to adhere to the fundamental principles outlined in our Code of Conduct, which are reflected in our Responsible Sourcing Policy.

Please read the Hilton Responsible Sourcing Policy prior to registering. 

Get started with HSM!

If you are a supplier, DO NOT complete this form. Please visit the Become a Supplier page and
follow the registration process instead. Supplier inquiries submitted through the form will not receive a response.

If you are an existing HSM customer and need support, please contact HSMx@hilton.com