Category Management

Food & Beverage

The HSM Food and Beverage strategic sourcing team works closely with national and regional food and beverage manufacturers to provide our customers with an extensive offering of consumable products, supplies and equipment. We provide superior pricing with a variety of manufacturer programs for the food and beverage products required to successfully run your property.

Our consumable programs include meat, poultry and seafood; grocery and dry goods; solid and frozen dairy; bakery; produce; alcoholic and non-alcoholic beverages.

Additionally, we offer equipment and supplies to include china; glassware; flatware; kitchen equipment; banquet equipment; large and small appliances and other smallwares.

HSM’s Food and Beverage sourcing experts provide additional value- added services throughout your business, including a comprehensive food safety management program backed by an industry-leader in sanitation. This customizable program gives you the tools to maintain the highest standards of cleanliness for the safety and health of your guests, including employee food safety training and regular audits to help you identify and rectify any potential risks in safety practices.

Take advantage of our white glove project management service for your next turn-key kitchen project - including design planning, identifying and specifying equipment, procurement, logistics and installation. Leveraging our strategic relationships with food and beverage equipment manufacturers and installers, we are able to provide competitive prices on the products needed to complete your kitchen construction, renovation or replenishment.

Category Management

Guest Rooms and Public Spaces

Whether you're looking for amenities for your guest rooms or furniture for your lobby, we have programs for everything you need, including products for ongoing operations and renovations.

We support your operating supplies and equipment needs through uniforms; linens and terry; amenities and pet programs.

Our Furniture, Fixtures and Equipment offerings include casegoods; upholstery; flooring; window treatments and indoor/outdoor furniture.

Category Management

Property Operations

The HSM Property Operations strategic sourcing team offers an extensive range of negotiated products and services to keep all the operating areas of your property running smoothly. Our supplier agreements include maintenance repair and operations (MRO), service agreements and print and promotional items.

MRO Equipment and Supplies include:

  • Tools and hardware
  • Electronics
  • RFID Door Locks
  • Safes
  • Plumbing & Paint
  • Signage, Vehicles and Vehicle Wraps
  • Chemicals

We also provide service agreements in areas such as pest elimination; water treatment; tv content; credit card acquiring; gateway and security; elevator maintenance; public space cleaning; temporary labor and third shift; scenting and clean air; roofing; public space music and on-hold messaging; and waste management.

If you are looking for print and promotional Items we can assist with key cards; logo F&B disposables; logo apparel; in-room collateral; on-property marketing materials; business cards and stationary and more.

Category Management


HSM manages the purchasing of electricity and natural gas in regulated and deregulated markets, in addition to providing renewable energy and related utilities programs for our properties. We offer programs for efficiently reducing the cost and carbon footprint associated with the consumption of required utilities. We also manage supplier relations for purchasing energy-related hotel services and products.

Energy Procurement Services include:    
  • Electricity, Natural Gas or Steam
  • Alternative Renewable Energy
  • Utility Bill Pay
  • Energy Audits & Management Services
Energy Products include:
  • HVAC, PTAC & Thermostats
  • Lighting Controls & Electrical Supplies
  • Electric Vehicle Charging
  • Building Automation Systems

Category Management

Sustainability & Responsible Sourcing

Hilton Supply Management is committed to driving a global sustainable procurement strategy that takes into account the environmental, social and economic impacts and benefits to our properties.  Through our strategic partnerships and sustainability initiatives, we develop and implement programs that enable properties to divert waste from landfills and reduce water and energy usage.  ​

As a global company, we manage a complex supply chain and engage with business partners who are committed to delivering products and services responsibly.  Our Responsible Sourcing Policy outlines the fundamental principles, environmental, social and economic, that are expected of all suppliers, regardless of the region in which they are located.  

Sustainability/Recycling programs include:

  • Mattress/TV Recycling
  • Universal Waste Recycling
  • Synthetic Turf Landscaping
  • Food Digester

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