Services & Solutions

Simplifying Procurement & Increasing Savings

Category Management

HSM has developed and negotiated global and regional pricing agreements with hundreds of suppliers of hospitality products and services. We're able to secure and offer our properties unrivaled, value-based pricing, superior products and the highest quality service standards through our strategic sourcing solutions with reputable and responsible supplier partnerships. We leverage the volume of our entire portfolio to secure best-in-class pricing on all of our products and services, creating extraordinary value for you.

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Strategic Accounts

HSM Strategic Accounts is our customers’ trusted, strategic team of advisors that drives value through engagement and delivery of targeted supply-chain solutions. We ensure our customers are fully taking advantage of HSM’s programs, technologies and customer support. From onboarding new hotels to providing insight and opportunity reporting, we deliver account management for ownership groups and management companies that is tailored to our customers’ needs and priorities.

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Project Supply Management

HSM delivers unparalleled service to hotel owners and developers. Our hospitality focused Project Supply Management teams will help you complete new hotel builds or existing hotel renovations on time and within budget. We manage all aspects of the purchasing process for every aspect of your build or renovation.

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Operations Support

Our Operations Support team has extensive experience in managing all areas of hotel purchasing. This experienced leadership combined with a regional presence in the field ensures we leverage opportunities to supply solutions by providing unparalleled service and procurement expertise to your operation.

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Business Solutions

The HSM eProcurement systems simplify the purchasing process. We deploy Business-to-Business applications across our portfolio of brands and ordering disciplines, providing properties with significant increases in system functionality and scalable solutions for each property’s requirements.

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