We focus on saving you time and money, so you can focus on your guests.
Hilton Supply Management knows that your commitment to service cannot be compromised by purchasing limitations. That’s why hospitality and ownership companies across most brands around the world rely on us to deliver industry leading end-to-end solutions.
We have superior purchasing power through supplier relationships and contracting expertise. We provide operational and strategic hotel supply solutions that help you reach your goals. And we do it by staying committed to excellence in the areas that matter to your business.
- Excellent, Value-Based Pricing: Leveraging the scale of thousands of HSM customers, we've negotiated with hundreds of leading global and regional suppliers to secure competitive value-based pricing for our customers.
- Supplier Consolidation: Supplier consolidation saves you money and time - fewer deliveries, invoices and checks, leaves more time for team members to attend to guests. We monitor product quality and security of supply so owners and operators can be confident orders will be delivered on time at the negotiated price, and the products delivered will meet or exceed the needs of your properties.
- Practical Applications: Our best-in- class eProcurement systems and extensive analytics capabilities help you streamline processes and improve forecasting, making planning for the future more efficient.
- Superior Analytics Capabilities: Our extensive reporting and analytics technologies give you the tools to monitor purchasing habits and identify areas to redirect spend for maximum savings.
- Global Operations Support: We have teams of dedicated hotel supply management professionals in support roles at the national, regional and local level in major hospitality markets around the world.
- Extensive Knowledge: Utilizing our in-depth knowledge of and experience with the hospitality supply chain, our formula for success is exclusive and exceptional, allowing us to provide comprehensive services that can’t be matched.